FAQ
Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 20
Children ages 12 and up and adults: EUR 40

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 26
Children ages 12 and up and adults: EUR 52

Breakfast times
Monday to Friday 7:00 am until 10:00 am
Saturday and Sunday 8:00 am until 11:00 am

Extra beds and baby cots

Children ages 0-5: free of charge
Children ages 6-11: EUR 100/night
Children ages 12 and up and adults: EUR 120/night

Pets

Pets are not allowed.

Parking and Charging

Public parking garage: EUR 30/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

Generous parking spaces, maximum security and
6 charging boxes Vattenfall InCharge, -3rd floor in the garage, 30 m opposite the lift entrance.
Power: up to 11 kW; mains connection: three-phase 16 A / 32 A, 400 V AC; type 2 socket, mode 3.

Alternative for Tesla - Supercharger car park
20 charging points V3 (250 kW - 480 Volt, 500 Ampere)
In the multi-storey car park at Gleisdreieck (distance 5 min)

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

Smoking

The Mandala Hotel is a non-smoking hotel.

Opening Hours FACIL | QIU | ONO Spa

Opening hours FACIL
Lunchtime: Monday to Friday from 12 noon
Evening: Monday to Friday from 7 pm
Saturday and Sunday closed

Opening hours QIU
Monday to Sunday from 12 to 12 midnight.

Business lunch from 19 EUR
Monday to Friday from 12 to 3 pm
Dinner
Monday to Sunday 6 to 10 pm

Opening hours ONO Spa and Fitness
Monday to Thursday from 4 to 9 pm
Friday and Saturday from 11 am to 8 pm
Sunday from 11 am to 6 pm
Massage & Cosmetic Treatments | By Appointment
Fitness area | Open 24 hours

Direct Booking Benefits & Hotel Credit

The hotel credit for Spa & F&B is valid for direct bookings with a minimum stay of three nights. Corporate rates, special rates such as Weekend Escapes by Design, Summer Savings by Design, and other discounted offers are excluded from this benefit. The credit is valid per stay and cannot be transferred or paid out in cash

Contact us

Factsheets DE, EN, ES, IT & FR
Reviews
powered by Customer Alliance

Wellness & Spa

Relax at the ONO Spa Berlin-Mitte

The most relaxing place of the city awaits you at the centre of one of the busiest locations in Berlin-Mitte: The ONO Spa at The Mandala Hotel in Berlin. Overlooking Potsdamer Platz on the 11th floor with a view over Berlin, a true wellness retreat for the senses has been created.

Opening Hours Spa & Fitness

Monday to Thursday 4 pm to 9 pm
Friday and Saturday 11 am to 8 pm
Sunday 11 am to 6 pm

Contact

Relaxing moments of indulgence

Aromatic sauna infusions, soothing massages and refreshing cosmetic treamtents in one of the spa-suites: Experience all this and more at the ONO Spa at The Mandala Hotel in Berlin. It is the ideal place to recharge your energy reserves. Discover the unique wellness-concept with a day spa package und experience your very own moment of indulgence at the ONO Spa in Berlin-Mitte.

Massages for Renewed Energy

Whether you choose a classic full-body massage, a targeted back treatment, or a personalized relaxation massage, our experienced therapists tailor each treatment to your individual needs. Premium skincare products, professional techniques, and a tranquil atmosphere provide the perfect setting to release tension, restore balance, and recharge your energy. Discover your personal wellness ritual at ONO Spa in the heart of Berlin.

Book now