FAQ

Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 18
Children ages 12 and up and adults: EUR 35

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 24
Children ages 12 and up and adults: EUR 45

Breakfast times
Monday to Friday 7:00 am until 10:00 am
Saturday and Sunday 8:00 am until 11:00 am

Extra beds and baby cots

Children ages 0-5: free of charge
Children ages 6-11: EUR 100/night
Children ages 12 and up and adults: EUR 150/night

Pets

Pets are not allowed.

Parking and Charging

Public parking garage: EUR 20/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

6 charging boxes Vattenfall InCharge, -3rd floor in the garage, 30 m opposite the lift entrance.
Power: up to 11 kW; mains connection: three-phase 16 A / 32 A, 400 V AC; type 2 socket, mode 3.

Alternative for Tesla - Supercharger car park
20 charging points V3 (250 kW - 480 Volt, 500 Ampere)
In the multi-storey car park at Gleisdreieck (distance 5 min)

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

Smoking

The Mandala Hotel is a non-smoking hotel.

Opening Hours FACIL | QIU | ONO Spa

Opening hours FACIL
Lunchtime: Monday to Friday from 12 noon
Evening: Monday to Friday from 7 pm
Saturday and Sunday closed

Opening hours QIU
Monday to Sunday from 12 to 12 midnight.

Business lunch from 19 EUR
Monday to Friday from 12 to 3 pm
Dinner
Monday to Sunday 6 to 10 pm

Opening hours ONO Spa and Fitness
Monday to Thursday from 5 to 9 pm
Friday and Saturday from 11 am to 8 pm
Sunday from 11 am to 6 pm
Massage & Cosmetic Treatments | By Appointment
Fitness | Open 24 hours

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