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FAQ
Vaccination or Recovery Proof

For your stay at THE MANDALA HOTEL you need to provide a personalized, digitally verified proof of vaccination or recovery from SARS-CoV-2 (either via QR code or via app) and a valid photo ID. The proof of vaccination or recovery will be checked upon arrival with the Cov Pass App by our colleagues from reception.
Children and young people at the age of 6-18 years are required to present a negative same day test upon arrival.
Guests from non-EU countries need a proof of vaccination (analogue or digital) with a vaccine that is licensed in the EU.

Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 15
Children ages 12 and up and adults: EUR 30

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 19
Children ages 12 and up and adults: EUR 38

Breakfast times
Monday to Friday 7:00 am until 10:00 am
Saturday and Sunday 8:00 am until 11:00 am

Extra beds and baby cots

Children ages 0-5: free of charge
Children ages 6-11: EUR 100/night
Children ages 12 and up and adults: EUR 150/night

Pets

Pets are not allowed.

Parking

Public parking garage: EUR 20/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

Smoking

The Mandala Hotel is a non-smoking hotel.

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The FACIL restaurant surrounded by a bamboo garden
Stay in the heart of Berlin
  • Best-Rate Guaranteed
  • Flexible Cancellation Policy

Advantages for Direct Bookers

Free use of the ONO SPA
including fitness

Flexible cancellation conditions until 6 pm
on the day of arrival

Late check-out (on request)

Free rebooking with personal consultation

Take a tour with Lutz Hesse and Christian Andresen through The Mandala Hotel

Hold photo and film shootings as well as private functions in the Top of the Town Penthouse

Awards

  • Tripadvisor Travellers' Choice Award Best of the Best
  • Spa Star Winner 2020 - Category City Spa
  • Trivago Local Award
  • DEHOGA Umwelt-Check
  • 2 Michelin Stars (Restaurant FACIL)
  • 19 Points Gault & Millau (Restaurant FACIL)
  • Top 10 Berlin recommends The Mandala Hotel, the ONO Spa, Restaurant FACIL and QIU Bar & Restaurant as hot-spots in Berlin
The stylish entrance of THE MANDALA HOTEL in Berlin

Lutz Hesse and Christian Andresen operate the design hotel The Mandala at Potsdamer Platz in Berlin

With a love for details and minimalistic design THE MANDALA HOTEL at the heart of Berlin offers spectacular high-level service. The alluring combination of luxury design and well-being combined with excellent service and extra spacious rooms and suites leaves a lasting impression.

Feel the handcrafted fabrics and materials
Experience an oasis of calm and quiet in the heart of Berlin
See the lovingly arranged details
Beautiful scents are everywhere
Enjoy excellent food and delicious drinks

Feel the handcrafted fabrics and materials

Experience an oasis of calm and quiet in the heart of Berlin

See the lovingly arranged details

Beautiful scents are everywhere

Enjoy excellent food and delicious drinks

Relax after a long day of sightseeing in the whirlpool in the Top of the Town Penthouse