FAQ
Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 18
Children ages 12 and up and adults: EUR 35

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 24
Children ages 12 and up and adults: EUR 45

Breakfast times
Monday to Friday 7:00 am until 10:00 am
Saturday and Sunday 8:00 am until 11:00 am

Extra beds and baby cots

Children ages 0-5: free of charge
Children ages 6-11: EUR 100/night
Children ages 12 and up and adults: EUR 150/night

Pets

Pets are not allowed.

Parking and Charging

Public parking garage: EUR 20/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

6 charging boxes Vattenfall InCharge, -3rd floor in the garage, 30 m opposite the lift entrance.
Power: up to 11 kW; mains connection: three-phase 16 A / 32 A, 400 V AC; type 2 socket, mode 3.

Alternative for Tesla - Supercharger car park
20 charging points V3 (250 kW - 480 Volt, 500 Ampere)
In the multi-storey car park at Gleisdreieck (distance 5 min)

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

Smoking

The Mandala Hotel is a non-smoking hotel.

Opening Hours FACIL | QIU | ONO Spa

Opening hours FACIL
Lunchtime: Monday to Friday from 12 noon
Evening: Monday to Friday from 7 pm
Saturday and Sunday closed

Opening hours QIU
Monday to Sunday from 12 to 12 midnight.

Business lunch
Delicious lunch from 18 EUR
Monday to Friday from 12 to 3 pm

Opening hours ONO Spa and Fitness
Monday to Thursday from 5 to 9 pm
Friday and Saturday from 11 am to 8 pm
Sunday from 11 am to 6 pm
Massage & Cosmetic Treatments | By Appointment
Fitness | Open 24 hours

Contact us

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The FACIL restaurant surrounded by a bamboo garden
Stay in the heart of Berlin
  • Best-Rate Guaranteed
  • Flexible Cancellation Policy

Advantages for Direct Bookers

Free use of the ONO SPA
including fitness

Flexible cancellation conditions until 6 pm
on the day of arrival

Late check-out (on request)

Free rebooking with personal consultation

Take a tour with Lutz Hesse and Christian Andresen through The Mandala Hotel

Hold photo and film shootings as well as private functions in the Top of the Town Penthouse

Awards

 Tripadvisor Travellers Choice Award Best of Best

 Spa Star Winner - Category City Spa

 Trivago Local Award

 DEHOGA Environment Check & Green Active

 2 Michelin Stars (Restaurant FACIL)

 19 Points Gault & Millau (Restaurant FACIL)

The stylish entrance of THE MANDALA HOTEL in Berlin

Lutz Hesse and Christian Andresen run as entrepreneurs THE MANDALA HOTEL in Berlin at Potsdamer Platz

With attention to detail and minimalist design, THE MANDALA HOTEL offers a place to feel at home in the heart of Berlin in a prime location. The combination of luxury, design and privacy combined with attentive service leaves a lasting impression.

Feel the handcrafted fabrics and materials
Experience an oasis of calm and quiet in the heart of Berlin
See the lovingly arranged details
Beautiful scents are everywhere
Enjoy excellent food and delicious drinks

Feel the handcrafted fabrics and materials

Experience an oasis of calm and quiet in the heart of Berlin

See the lovingly arranged details

Beautiful scents are everywhere

Enjoy excellent food and delicious drinks

Relax after a long day of sightseeing in the whirlpool in the Top of the Town Penthouse