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FAQ
Parking

Public parking garage: EUR 20/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

Smoking

The Mandala Hotel is a non-smoking hotel.

Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 15
Adults and children ages 12 and up: EUR 30

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 15
Adults and children ages 12 and up: EUR 35

Breakfast times
Monday to Friday 6:30 am until 10:00 am
Saturday and Sunday 7:00 am until 12:00 pm

Pets

Pets are not allowed

Extra beds and baby cots

Children up to the age of 5: free of charge
Adults and children ages 6 to 18 and up: EUR 150/night

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

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Warm up in our sauna overlooking the Tiergarten and Siegessäule

The benefits of your ONO Spa membership

As member you benefit from special discounts for a maximum of relaxation and fitness

  • 10% discount on all massages and cosmetic treatments
  • 10% discount on all products in the ONO Shop
  • 10% discount at the QIU Bar & Restaurant (business lunch excluded)
  • (all discounts apply to the annual membership only - 12 months)
  • Complimentary training towels and bathrobes, including beauty products
  • Health drinks and fresh fruits
  • Qualitied therapists and trainers

2 Hours Day Spa

from 38 Euro / 2 hours

Spa access

  • Monday to Friday 12 pm until 9 pm
  • Test the ONO Spa to become a member.
  • Upon completion of a membership, the Day Spa will be credited.

ONO Spa Basic Membership

from 138 Euro / month

Spa access

  • Monday to Friday 12 pm until 9 pm
  • The basic membership gives you unrestricted access to the sauna and fitness area from Monday to Friday. No entry on weekend and on Bank Holidays.
  • Spa Products by Team Dr. Ing. Joseph
  • Well-beeing package
  • Free additional month

ONO Spa Deluxe Membership

from 178 Euro / Monat

Spa access

  • Monday to Friday 12 pm until 9 pm
  • Saturday to Sunday 11 am until 8 pm
  • Includes all membership benefits

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