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FAQ
Vaccination or Recovery Proof

For your stay at THE MANDALA HOTEL you need to provide a personalized, digitally verified proof of vaccination or recovery from SARS-CoV-2 (either via QR code or via app) and a valid photo ID. The proof of vaccination or recovery will be checked upon arrival with the Cov Pass App by our colleagues from reception.
Children and young people at the age of 6-18 years are required to present a negative same day test upon arrival.
Guests from non-EU countries need a proof of vaccination (analogue or digital) with a vaccine that is licensed in the EU.

Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 15
Children ages 12 and up and adults: EUR 30

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 19
Children ages 12 and up and adults: EUR 38

Breakfast times
Monday to Friday 7:00 am until 10:00 am
Saturday and Sunday 8:00 am until 11:00 am

Extra beds and baby cots

Children ages 0-5: free of charge
Children ages 6-11: EUR 100/night
Children ages 12 and up and adults: EUR 150/night

Pets

Pets are not allowed.

Parking

Public parking garage: EUR 20/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

Smoking

The Mandala Hotel is a non-smoking hotel.

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Our 2 star restaurant FACIL welcomes you

Your reservation at Restaurant FACIL

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  • Restaurant FACIL is closed on Saturdays and Sundays
  • Registration with the LUCA app and proof of recovery, full vaccination or a negative rapid test result are required upon entry to the restaurant. The rapid test result should have been carried out no more than 24 hours before the visit to the restaurant. FFP2 face masks may be removed at the table.
  • Dogs are not allowed

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